> ## Documentation Index
> Fetch the complete documentation index at: https://docs.demokraft.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Your DemoKraft AI Subscription and Invoices

> Update payment methods, download invoices, change plans, and understand DemoKraft AI's cancellation and refund policy from the billing dashboard.

The DemoKraft AI billing dashboard gives you full control over your subscription, payment methods, and invoices in one place. Only workspace Admins can access billing settings — navigate there at any time via **Settings → Billing**. Whether you need to upgrade to unlock more capacity, download a PDF invoice for expense reporting, or understand what happens if a payment fails, everything you need is covered below.

## Payment Methods

DemoKraft AI accepts the following payment methods:

<CardGroup cols={2}>
  <Card title="Credit & Debit Cards" icon="credit-card">
    Visa, Mastercard, and American Express are accepted on all plans.
  </Card>

  <Card title="Manage Methods" icon="gear">
    Add, update, or set a default payment method at **Settings → Billing → Payment Methods**.
  </Card>
</CardGroup>

## Invoices

Invoices are generated automatically on each billing cycle and emailed to your billing contact. You can download them as PDFs at any time from **Settings → Billing → Invoices**.

To customise the details that appear on your invoices — including billing contact email, company name, address, and tax ID — go to **Settings → Billing → Billing Details** and save your changes. Updates appear on all future invoices immediately.

<Tip>
  Download your invoices from **Settings → Billing → Invoices** for expense reporting and reimbursement — each invoice is available as a dated PDF with full billing detail.
</Tip>

## Plan Changes

<Tabs>
  <Tab title="Upgrade">
    Upgrades take effect immediately. As soon as you confirm, your new plan limits and features are available. You are charged a prorated amount for the remainder of the current billing cycle — you only pay for what you use.

    To upgrade, go to **Settings → Billing → Studo/Hub Plans**, select your new plan, and confirm.
  </Tab>

  <Tab title="Downgrade">
    Downgrades take effect at the end of your current billing cycle — you keep all your current plan's features until the cycle closes.
    Your Studio content are fully preserved through the transition. Projects created under the higher plan are not deleted.

    To downgrade, go to **Settings → Billing → Studo/Hub Plans**, select the lower plan, and confirm.
  </Tab>

  <Tab title="Cancel">
    Your subscription remains active and fully functional until the end of the current billing period. After it ends, you can no longer create new content or export. Your existing Studio content is retained for **30 days**, after which it is permanently deleted.
    To cancel subscription got **Settings → Billing → Studo/Hub Overview**, select the cancel on respective tab to cancel its subscription.
    For Hub you will always have Free plan actively renewed even if you cancel.

    You can reactivate at any time within those 30 days by going to **Settings → Billing -> Studio/Hub Plans** and subscribing to a paid plan — all your content will be restored.
  </Tab>
</Tabs>

<Warning>
  Studio Content is permanently and irreversibly deleted 30 days after your subscription ends or your trial expires. Download your exports and move any critical content to an external location before cancelling.
</Warning>

## Failed Payments

If a payment fails, DemoKraft AI automatically retries the charge on your behalf.
Update your payment method at any time during the grace period by going to **Settings → Billing → Payment Methods**. If the payment is still unresolved after the grace period ends.
If on retry too payment fails, you Studio subscription will be moved to inactive and you will loose access to your Studio content.

## Refund Policy

<AccordionGroup>
  <Accordion title="Monthly plans">
    Monthly plan payments are non-refundable once the billing cycle has started. If you no longer need the plan, cancel before your next renewal date to avoid being charged for the following cycle.
  </Accordion>

  <Accordion title="Annual plans">
    Annual plan payments are non-refundable once the billing cycle has started. If you no longer need the plan, cancel before your next renewal date to avoid being charged for the following cycle.
  </Accordion>
</AccordionGroup>

<Note>
  You can reactivate a cancelled Studio subscription within 30 days by going to **Settings → Billing** and selecting a paid plan— all your Studio content will be fully restored as it was at the time of cancellation.
</Note>